Notice of Public Rights - Accounts for the year ended 31 March 2020

Click here to view the documentation elating to the above.

Notice of conclusion of audit - Annual Governance & Accountability Return for the year ended 31 March 2019

The External Auditor has completed its audit of the Council's accounts and concluded that the relevant legislative and regulatory requirements have been met.  Further information about income and expenditure during the year can be found on the Audit page of this website.

Advice from UK Power Networks regarding power cuts

Our electricity network is built to be resilient but extreme weather can affect overhead and underground power lines, resulting in some customers losing their electricity supply. Where this happens we work to restore power as quickly and safely as possible. We have organised for additional staff in our contact centre to help customers whose electricity supply might be affected by the predicted weather, and we have called-up additional engineers to carry out repairs to our electricity network.

You will be able to find regular updates on our website www.ukpowernetworks.co.uk and social media @UKPowerNetworks throughout this period.

Anyone experiencing a power cut should:

• Call 105 to report power cuts and damage to the electricity network, or 0800 3163 105 (from a corded phone or mobile phone if you have no power)
• Visit www.ukpowernetworks.co.uk for the latest updates
• Visit www.ukpowernetworks.co.uk/powercut and type in their postcode to view our live power cut map
• Tweet @ukpowernetworks to report a power cuts or to receive updates

We urge the public to stay well clear from power lines and anyone spotting a damaged power line needs to report it to us immediately by calling 105 from a landline or mobile phone.

If they see electricity lines that are down or causing significant risk to the public they should call 999.

We provide extra help to customers on our Priority Service Register during a power cut. Households with older or disabled people, those with children under five, or where someone uses medical or mobility equipment that requires electricity as well as other reasons can join the register. You can find out more information about our Priority Service on our website: ukpowernetworks.co.uk/priority.

If you would like to share information about preparing for the extreme weather or the priority service register on social media you might like to use the following:

 @UKPowerNetworks has extra staff on hand 24/7 to deal with the impact of the current extreme weather. Call 105 to report a power cut and visit https://www.ukpowernetworks.co.uk/storm-centre-prepare 

Do you, or someone you know, need extra support during a power cut? @UKPowerNetworks provides free services to vulnerable customers. Visit https://www.ukpowernetworks.co.uk/power-cut/priority-services-register for more information. 

Tourist Information

A selection of Tourist information leaflets and other visitor information is available from the Town Council's offices at 7 Angel Hill (near the War Memorial). The main Tourist Information Centre is now located in the Apex in Charter Square. There are other Tourist Information Points around the town including next to the Cathedral Shop on Angel Hill and Moyse's Hall museum in the Cornhill.

British Red Cross

The British Red Cross offer a mobility aids delivery service in Bury St Edmunds - for more information call 01284 727252. If there is someone in your local community who may need a welfare check please call them on 01284 727247.